Frequently Asked Questions

• How long have you been processing meat?
  • Falter’s has been processing meat in Columbus since 1890–and in the same facility since 1915.
• Are you USDA-inspected?
  • Yes. Falter’s is a fully USDA compliant and inspected daily.
• Do you follow HACCP plans?
  • Yes! Falter’s has an extensive set of HACCP (Hazard Analysis and Critical Control Points) plans, designed to keep every stage of our production as safe as possible.
• What species do you process?
  • Falters processes a wide array of Beef and Pork products.
• Do you actually make all of your branded products in your facility?
  • Yes! At Falter’s, we do our own processing, curing, smoking, packaging and labeling right here in house.  
• Do you offer Deer / Wild Game processing?
  • No. Falter’s has never and will never be able to offer deer or game processing. 
• How far in advance should I place my order?
  • It’s never too early to place your order! These are the minimum required lead times for orders (note: pickup availabilities are always subject to change, particularly for specialty orders)
    • Retail (Pickup) 
      • Website orders must be placed by the end of Wednesday for Friday pickup.
      • Phone orders need to be placed a minimum of ONE HOUR prior to your desired pickup.
      • Email orders are available for pickup a minimum of ONE HOUR after you have received an order confirmation from our office.
    • Wholesale (Pickup / Delivery)
      • Pickup: We ask for a minimum of ONE HOUR to fill your order prior to pickup.
      • Delivery: For most delivery orders, one or two days ahead of your delivery date is sufficient. In some instances, we will require more notice for special order items. Our team will always do our best to communicate if we need additional notice to get you your desired items!
• What payment methods do you accept?
  • Falter’s accepts all standard forms of payment: cash, check, credit card, cashier’s check, etc.
• What is your return policy?
  • If you believe you are entitled to a return, we are happy to work with you! Please refer to our full return policy here, and reach out via email at [email protected] or by phone, 614-444-1141, ext. 1.
• Can your meat be frozen?
  • Yes, all of our products can be frozen to maintain freshness.
• Are your products gluten-free or allergen-free?
  • We take allergens and cross contamination very seriously. All products with potential allergens are clearly labelled.
• Do you offer private labeling?
  • Yes! If you are interested in private labeling, please contact our wonderful sales team at [email protected] or 614-444-1141, ext. 1.
• Do you do custom butchery/processing?
  • We are happy to offer custom processing to wholesale and retail customers. Want some thick ribeyes for the grill, or a slew of pre-cut and packaged steaks for your retail counter? Reach out and let us know!
• Do you sell anything besides meat?
  • Falters also offers a line of specialty cheeses. Check out our wholesale product guide for more information.
• Can I get Falters meats delivered to my door?
  • Falters offers delivery for our wholesale customers in and around the Columbus area, but unfortunately we cannot deliver directly to your door. Phone and online orders are pickup only.
• Do you still make Ring Liver Pudding?
  • • Unfortunately, Ring Liver Pudding has been discontinued and is not likely to ever return.
• Where do I go to pick up my order?
  • Pickup is direct from our facility–the large brick building towards the back of the lot at 384 Greenlawn Avenue. For more direction on where to pick up your order, check out this handy slideshow.